Privacy policy
The Information We Collect
The information that we collect is your name, your e-mail address, and your telephone number for communication purposes; we also collect your invoice and delivery address, so we can send you the purchased goods or a copy of our catalogue and other marketing materials. When you place and order your credit or debit card details may be collected by one of our payment processing platforms (Shopify Payments, Authorize.net, Affirm) and never stored on our end.
- We are committed to protecting your privacy.
- We use the latest server technology to ensure this information is protected to the highest standards.
- We never store credit or other payment card details.
- If you want us to remove your information, please contact cs@onfloatingvanity.com
Data Protection
There are only four other circumstances where we may share some of your data with others:
- With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or assist us in the service we provide to you. In these instances, we only provide them with the information they need to perform their function and they may not use the information for any other purpose.
- In the event that our business assets are ever sold to or purchased by another company. Our data records are part of our business.
- To outside research companies whom we may ask to contact you directly for your opinions on our products and services. Again, we only provide them with only the information they need to perform their function and they may not use the information for any other purpose.
- Data analysis companies, customer support specialists, webhosting companies and fulfilment companies e.g companies that co-ordinate mailings. Such third parties may be provided with access to your personal information if needed to perform their functions but only to the extent needed to perform their function and may not use such information for any other purpose.
All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Cookes & Related Technology
We use cookies to help us to administer this website. We will not use cookies in combination with your personal information without your prior consent.
'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect more information from the browser. They are not computer programs, and cannot read other information saved on your hard drive. They cannot be used to disseminate viruses, or get user's e-mail addresses etc.
We use cookies for a number of purposes to allow us to provide some of the mechanisms for online shopping, to see how our website is being used so we can improve the site and to enable traffic monitoring.
Customer Reviews & Photo Protection
By submitting a review, testimonial, or photo to our website, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display this content for marketing, promotional, and product-related purposes.
- Protection Against Unauthorized Use: All customer reviews and photos posted on our website are protected from unauthorized use, including by competitors. We do not allow third parties to use or reproduce customer-submitted content without our explicit consent.
- Usage Rights: Customer-submitted content may be displayed on our website, social media pages, and marketing materials to showcase genuine product feedback and real-life applications.
- Removal Requests: If you wish to remove or modify your review or photo, please contact us at cs@onfloatingvanity.com with your request.
Unauthorized Commercial Use of Customer Review Photos
All customer review photos and testimonials are the exclusive property of O&N Floating Vanity and may not be used for commercial purposes by any third party, including but not limited to:
- Competitors looking to promote their own products using our customer-generated content.
- Businesses using our review images for advertising, social media, or promotional materials without our written permission.
- Online sellers or retailers misrepresenting our customer reviews as their own.
If any unauthorized party is found using our customer review photos for commercial gain without explicit written consent, we reserve the right to:
- Issue a formal cease and desist notice demanding immediate removal.
- Pursue legal action for copyright infringement and misrepresentation.
- Seek financial compensation for damages caused by unauthorized use.
We actively monitor for unauthorized use of our customer-submitted content and take necessary action to protect both our brand and the authenticity of our customer feedback.
Third Party Links
This website may contain links to or from other websites. These other websites are outside our control and not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may be different to ours.
We encourage you to read the privacy policies of the other websites you link to or from our website or otherwise visit.